About us

Powering Your Business Forward with VAS

Companies, brands, and marketers spend time and money to create solutions that add value to reach potential customers, while at the same time, meeting company performance and compliance objectives. Creating these types of win-win situations can be a challenge in today’s marketplace. Finding the equilibrium of the two is where CanadaDirect thrives.

With a wide range of outbound (and inbound) voice solutions, CanadaDirect creates
customized programs that are delivered through our superior Voice Assistant Solution (VAS) technology. Our proficiency in Contact Centers Solutions allows us to deliver measurable results to our clients. We have developed our expertise and are specialists in creating and executing customer acquisition, retention strategies, in addition to providing soft collections, survey, and account management support.

Values That Drive Us

Accountability
We mean what we say, say what we mean, and deliver results.

Innovation
We envision new and creative solutions to push the envelope.

Excellence
We strive to give you more than you expect, every time.

Integrity
Our success is driven by doing the right thing.

Passion
We demonstrate enthusiasm, dedication, and satisfaction in everything we do.

Teamwork
We work as an integrated entity to deliver the highest level of service.

A Track Record to Prove it

With almost 30 years in the business, and relationships spanning over 10 years, CanadaDirect has created decades long partnerships with our clients. We have become a trusted partner for some of Canada’s largest and most trusted brands in the financial, telecom, not-for-profit, and consumer segments. We have been able to develop these types of relationships because of our dependable track record of enhancing our clients’ business offerings, increasing brand awareness, driving sales growth and providing a superior customer experience .

Meet Our Leadership Team